Rating 2 out of 5 stars
Charter Health Transportation
If you are insured through Charter Health, you can get door-to-door transportation for medical appointments and subsidized Metro fares. Charter requires that rides are scheduled 48 hours in advance. Call 202-408-4728 or toll free at 1-800-375-3485 to schedule your ride.
Website: Here is info about their transportation services. Here is a pdf document that has their contact information for transportation services. Here is their main page.
Criteria: Charter Health insurance carrier, DC resident.
Geography: DC
Tricks of the Trade:
- To make a reservation call the above number Monday - Friday from 7 am to 6 pm.
- They ask for 2 days advanced notice but are usually able to schedule with 24 hours notice.
- When they used to provide bus tokens, they would mail them to patients. I'm not sure if they mail metro cards to patients now. If you know, please leave a comment.
Please leave a comment. How well does this service get your patients to and from their medical appointments? What do your patients say about their experience? How would you rate this resource?
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